EU & Swiss Privacy Policy

Last modified date: September 5, 2024

This EU & Swiss Privacy Policy ("Policy") outlines how TheSpaceCode ("Company," "we," "us," "our") collects, uses, and protects the personal information of individuals located in the European Union (EU) and Switzerland. This Policy is in compliance with the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP). By using our services, you agree to the practices described in this Policy.

Information We Collect

We collect personal information that you provide directly to us and information that we collect automatically when you use our services. This includes:

Personal Information You Provide:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Job title and employer
  • Any other information you choose to provide

Information Collected Automatically:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URL
  • Browsing behavior on our website
  • Cookies and similar tracking technologies

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Contractual Necessity: To fulfill our contractual obligations to you and provide you with our services.

Consent: With your explicit consent for specific purposes.

Legitimate Interests: To pursue our legitimate interests, provided that these interests do not override your rights and freedoms.

Compliance with Legal Obligations: To comply with applicable laws and regulations.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide, operate, and maintain our services
  • To process transactions and manage billing
  • To communicate with you and respond to your inquiries
  • To personalize your experience on our website
  • To analyze and improve our services
  • To comply with legal obligations and protect our rights

Sharing Your Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

Data Transfers

Your personal information may be transferred to and processed in countries outside of the EU and Switzerland. When we transfer personal information internationally, we ensure that appropriate safeguards are in place to protect your information, such as the use of standard contractual clauses approved by the European Commission.

Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.

  • Rectification: You have the right to request correction of inaccurate or incomplete personal information.

  • Erasure: You have the right to request the deletion of your personal information under certain circumstances.

  • Restriction: You have the right to request the restriction of processing of your personal information under certain conditions.

  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.

  • Objection: You have the right to object to the processing of your personal information based on legitimate interests or for direct marketing purposes.

  • Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

Exercising Your Rights

To exercise any of your rights, please contact us at:

THESPACECODE
sales@thespacecode.com

We may require you to verify your identity before responding to your request. We will respond to your request within one month, although we may extend this period by two further months in certain circumstances.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.

Changes to This Policy

We may update this EU & Swiss Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Policy on our website. You are advised to review this Policy periodically for any changes. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions about this EU & Swiss Privacy Policy or our privacy practices, please contact us at:

THESPACECODE
sales@thespacecode.com

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